Do you deliver to Kumasi?Voice note · 0:12
A customer asks
In their own words, even by voice note. The agent knows your products, prices, stock and delivery.
- Your own number, phone app included
- Mobile Money and card through Zoe Pay
- Guardrails that protect your number
- Made in Ghana, priced in cedis
One chat, from question to paid order
Your customers already ask on WhatsApp. Now every one of them gets an answer, a cart and a way to pay, even at midnight.
Body Wave 18″ × 1850.00Delivery, East Legon20.00TotalGHS 870.00
The agent builds the cart
It suggests items, asks for sizes and colours, adds delivery and applies your coupon codes.
Pay GHS 870.00MoMo or card · paid straight to your Zoe Pay account
They pay, you get the order
The order confirms itself when the money lands, and your stock goes down. You just pack it.
Everything a WhatsApp shop needs behind the chat
One inbox for the whole team
Watch every chat live. Take over from the AI with one tap, give chats to staff, then hand back.
- Efua BoatengYes please, East LegonAI
- Kwame AsanteCan I pick up on Saturday?Akosua
- Abena OwusuThank you, received!AI
Keep the WhatsApp Business app
Your number keeps working on your phone, with your chats and contacts. Reply from the app and the AI steps back for that chat.
A real store behind it
Products with sizes and stock, orders, customers, coupons, delivery zones and a walk-in till.
Broadcasts that bring customers back
Tell customers who asked to hear from you about new stock. Set follow-ups that run on their own, and reach everyone else by SMS.
New bundles are inSending
To customers who opted in · paced to your daily limit
412delivered268read3opted out
Example campaign
TodayGHS 1,375.00 paid
- ORD-2026-0142Efua Boateng · WhatsAppPaidGHS 870.00
- ORD-2026-0141Kwame Asante · Walk-inPaidGHS 420.00
- ORD-2026-0140Abena Owusu · WhatsAppWaiting to payGHS 85.00
Example data
Know where every cedi is
WhatsApp orders, walk-in sales and payments land in one list. No more scrolling through chats to find who paid.
Built so your number stays safe
WhatsApp blocks numbers that spam. dbcommerce sends the way Meta’s rules expect, and stops itself when something looks wrong.
- Your own number and rating
Each shop connects its own WhatsApp Business account. Another shop's mistakes never touch yours.
- Only customers who said yes
Broadcasts go to people who opted in, using message templates Meta has approved.
- Paced to your daily limit
Sending speed follows your number's limit while it builds trust with WhatsApp.
- Pauses on its own
If Meta flags your quality, broadcasts stop. Anyone who replies STOP is unsubscribed at once.
Monthly plans in cedis
Try Starter free for 14 days. A one-time setup fee applies when you subscribe. Broadcast messages come from a credit wallet you top up by MoMo.
Starter
GHS 150/ month
plus GHS 500 one-time setup
- 1,000 AI replies a month
- 1,000 contacts
- 4 broadcasts a month
- 2 team members
- AI sales agent
- Team inbox
- Order management
Growth
GHS 350/ month
plus GHS 1,000 one-time setup
- 10,000 AI replies a month
- 10,000 contacts
- 20 broadcasts a month
- 5 team members
- Everything in Starter
- Drip campaigns
- Segments
Scale
GHS 800/ month
plus GHS 2,000 one-time setup
- 100,000 AI replies a month
- 100,000 contacts
- 100 broadcasts a month
- 20 team members
- Everything in Growth
- Priority support
- White-label
Questions shops ask
Do I need a new phone number?
No. Connect the number already on your WhatsApp Business app and keep using the app on your phone. If your number can't stay on the app, you can connect a new one instead.
How do my customers pay?
The agent sends a Pay button that opens Zoe Pay for Mobile Money or card. The money goes straight to your own Zoe Pay account. Without it, orders still come in and you collect payment your usual way.
What does messaging cost?
Your plan covers the AI's replies up to its monthly limit. Broadcasts and other messages you start are charged per message from a prepaid wallet you top up by MoMo.
Can I still reply to customers myself?
Any time. Tap Take over in the inbox, or just reply from your phone. The AI waits before answering that customer again.
Will my number get banned?
Nobody can promise that, but dbcommerce follows the rules Meta checks: opted-in customers only, approved templates, sending paced to your limit, and automatic pauses when your quality drops.
Can my staff use it too?
Yes. Invite team members, give chats to them and see who handled what. The number of seats depends on your plan.
Let the next chat become an order
Create your shop, add your products and connect your number. The agent starts answering straight away.
Start free trial